The Cloud and Telecoms glossary
To simplify Cloud and Telecoms, we also need to be able to explain them clearly and concisely. Find the definition of the most common terms used in our business.
Governance
Allows you to manage a service thanks to a regular meeting organized between the account operational manager and the client in order to study the service quality indicators and identify the triggers of any incidents that may have occurred in order to define a continuous improvement plan.
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