To simplify Cloud and Telecoms, we also need to be able to explain them clearly and concisely. Find the definition of the most common terms used in our business.
Centrex
Also known as Cloud Telephony,Hosted Telephony or IP Centrex, it is a VoIP solution that refers to a telephone installation (IPBX) hosted by the operator rather than the customer. This solution allows companies to outsource VoIP and free themselves from having to manage a PBX.
A company using a Centrex IP equips its site with a router connected to an xDSL connection and IP phones. Therefore, the local network must be compatible with IP telephony. An audit is preferable prior to the implementation of a Centrex.
In addition to the technological advantages, the Centrex IP allows a reduction in investments (more than PABX) and communication costs (no more distance-related costs, as most offers are flat-rate). In general, the Centrex allows a better control of its telephony. Previously reserved for large companies, the Centrex is now accessible to VSEs and SMEs.
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