The Cloud and Telecoms glossary
To simplify Cloud and Telecoms, we also need to be able to explain them clearly and concisely. Find the definition of the most common terms used in our business.
ASR
Automatic Speech Recognition (ASR) is a technique that analyzes and processes the caller's voice from the IVR, including the detection of specific keywords or patterns to provide a smoother and more natural navigation for the caller.
Sophia, the Co-pilot for Partners